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Testimonials

To the Owner, just a quick note to advise how happy I was with the service I received from your company last week.

It is very rare that service is so good. From the moment I left a message on your answering machine the service was top notch.

I received a call back straight away. Prue was very friendly, helpful and booked in an appointment. Bruce came, inspected and then advised us that we would need a new heating unit. He organized for the installation to occur the next day and advised us on the best unit at the best price (I hope!)

The very next day two men came out and installed the unit. All your people were on time, efficient, friendly and a pleasure to deal with.  I have paid the account immediately and would not hesitate in recommending your company to my family and friends. 

Suzie - Dec 2013

I rang on Monday to report a problem with our air conditioner, installed in 2006. By Tuesday your pleasant service people had responded, and the problem was quickly fixed. We are very impressed and grateful for your prompt service.

Vicki & Alex

Hi Peter, we would just like to thank you for your professionalism and excellent customer service in assisting us to make a well informed decision on air conditioning to suit our needs. We will definitely be recommending your company to friends and family.

We would also like to mention, that the sub-contractor Andrew, who did our installation was personable, professional and diligent.

Ngaire & Tim - Oct 2013

Thank you for advising us of the Brivis rebate in the sum of $250.00 which I have applied for today by mail.

Finally, and most importantly we wish to extend our appreciation of your staff member Craig Gambrell who oversaw the configuration and the installation of the apparatus at our home. Craig was always very approachable and on hand and demonstrated a very high degree of professionalism. He is clearly and asset to your firm and his behaviour shows why this is the case.

One thing we ask and that is as we have not yet tested the cooling, we would be delighted to inforrm you of the impact the new cooling system at our home over the summer months.

Thsi is the second time that we have used your firm and we would have no hesitation to recommending your firm to family and friends.

Yours faithfully, Stefen

To whom it may concern, I had a visit & quotation from Paul Vyverberg this morning (07:30) re two Daikin split systems for my apartment in Bentleigh.

As is normal, I'd also sourced two other quotes from local Daikin dealers. Whilst the prices for all quotes were virtually identical, my reason for choosing McKinnon Heating was largely swayed by Paul's punctuality, professionalism & prompt e-mail of my quote. The quote was also very well written up & explained, in detail, exactly what I’d asked for & what he recommended. Paul was also very courteous & offered great advice & options for my specific living condition.

Whilst the other local providers were similar in price they were late, unprofessional & lacked the interest & personal touch that McKinnon Heating excelled in so far. I believe I should reserve final judgement until the actual job has been completed! But this has been an excellent experience so far.

Corrie (unsure of spelling) has also been excellent & answered all my questions with ease & was also incredibly friendly & professional.

My job has been booked in with Dave Perry on 15 07 13 & I’m sure he’ll also follow the same level of professionalism, assistance & good nature I’ve experienced with McKinnon Heating thus far.

I’d like to direct this e-mail to the owners of the business/managers of Paul & Corrie so I hope they receive my praise, thanks & commendations. I would very happily recommend your business to my friends, colleagues & family, even after the early stages of dealing with you all - great team work & pride in your roles!

Thank you all.

Regards - John - Jan 2014

Just to let you know how our air con is doing. As you may remember our address, you recommended servicing our existing, under powered builtin and adding a split system. The built in has _never_ worked as well as it does now. Together with the new split system we were able to cruise through the heat wave of a couple of weeks ago at a comfy 26 deg.

Thanks Evan - Oct 2013

Just want to say a BIG thank you for the wonderful service provided by Barry & Dylan on our recent installation. They were terrific and we are extreeamly happy with the system. Thanks again McKinnon Heating, will definitely be able to recommend.

Regards
Pauline & Mark

I just wanted to express my appreciation to you Craig for your attendance and advice to Helen & Robin in Bulleen, regarding their need for cooling and heating upgrades etc in their home – they mentioned to me yesterday that you are attending their home this coming Friday to install some cooling splits and upgrading the external heating unit.

Again thanks heaps - Neil (Builder) - Mar 2014

We appreciate you getting this job done so quickly David.

Mandy - Royal Brighton Yacht Club - June 2014

Craig I wanted to thank you for the wonderful heating system put into my home and how quickly and efficiently it was done. I’m so glad that I had it put in by McKinnon Heating & Cooling you came highly recommended. So thank you and please mention to Greg the tradesmen well done.

Hedi - Kew - Sept 2014

Dear Management, thank you for completing the installation of our Daikin Air Conditioner. The work was done most efficiently and well by Brian and hi co-worker.

Trevor M - Dec 2013

Would just like to let you know that all your tradesmen who came to replace my heater were very helpful, friendly and did a great job! Thank you very much.

Joe - Ashburton - Oct 2014

We are pleased with the air conditioner and pleased with the job that was done by Scott & Kev.

D & R Banks - Beaumaris - Oct 2014

Boys (installers) were lovely, pleasure to have in my home.

Rosemary - Kew - Oct 2014

Very Good Very Happy, Boys (installers) were Clean & Efficient, have given Scott & Kevin (McKinnon installers) a card each to say “Thank You”

Eva - Hampton - Oct 2014

Thank you for the organisation and installation of our cooling system yesterday. Please pass on our thanks to Matt for the installation which looks great.

Richards - Kew - Oct 2014

My name is Maria we had our air conditioning installed on Wednesday the 29th of October at my mums property (in East Bentleigh). I just wanted to say how fantastic Scott was on the day he explained all the information very clearly, my mum does not speak English very well, but he was very helpful and answered any questions with a smile and was willing to go over things numerous times to make sure she was happy with everything. 100% he went above and beyond to deliver a great customer experience and we would not hesitate to recommend McKinnon Heating & Cooling. If you could please pass on our thanks it would be much appreciated.

Maria - Bentleigh - Oct 2014

As we are now past the bulk of the cold weather I thought it an opportune time to let you know that all is working well. We are very appreciative of the prompt and efficient service you and all your colleagues gave us. I am sure it was a headache for you but hopefully the issue is now 100%. A job very well done by McKinnon Heating & Cooling.

Once again many thanks, Geoffrey - Nov 2014

The Guys on site were fantastic, Really Impressed.

Joanne - Sandringham - Nov 2014

Please pass on my thanks to the installers manager. I only spoke with Jacob and he was very polite, professional and a pleasure to deal with. They did a great job and I will certainly sing McKinnon's praises to anyone that wants to listen!

Karen - Mornington - Nov 2014

Thrilled with the two chaps that installed my Air conditioning unit, they were really good and cleaned up well, will definitely refer McKinnon Heating & Cooling onto others.

Shirley - Hampton - Nov 2014

Thanks to Steve & all the Team (Including office staff) who have pinned together the air-conditioning for our new home in Parkdale. Steve & his team were a really nice bunch of guys who took a lot of care with the installation of the cooling & helped us over a few hurdles on the journey. To all at McKinnon Heating many thanks & enjoy the break of the festive season.

Tony - Parkdale - Dec 2014

May I say, and this is not lip service, that you by far were the most professional company and your service was a stand out. Thanks for your time last week.

Megan - Carnegie - Jan 2015

Just a quick reply to say how happy I was with the very efficient way in which my Brivis cooling was installed in December. The men were quick and quiet and very courteous when I asked questions. The cooling is working very well in this hot weather and I would have no hesitation in recommending your company to anyone.

Judy - Brighton - Jan 2015

Really pleased with the job & the work completed. Scott went the extra mile with doing extra work requested so thank you very much.

Ben - Brighton - Jan 2015

It's been a pleasure working with McKinnon heating and the invoice has now been paid in full. I will certainly use you for future work and will recommend you to others I also wanted to say how good the installers were as I know we often don't give feedback They were prompt, efficient and explained issue well as there was a couple of small problems. They also cleaned up properly after themselves which was greatly appreciated! Many thanks

Jane - Brighton - Jan 2015

Darren & Luke were excellent, really, really good, very happy customer.

Feb 2015

The McKinnon Heating & Cooling technician who attended was very polite, the service was very impressive and I’m happy with McKinnon Heating & Cooling attending as quickly as you did – thank you very much.

Feb 2015

Hi Craig, the installation of the Multi-Head Daikin Split System was completed on Friday. I was impressed with the meticulous work that Patrick and Jonathan did. They were precise with all of the installation and professional in every manner. I was very pleased with their work.

Thank you also to Brent the electrician for his fine work.

Thank you Craig, for the advice and communication you provided. I am pleased with the good service provided by McKinnon Heating and Cooling. I will be in on Monday to pay the final instalment.

Graeme – Bentleigh February 2015

Attn. Simon., Thankyou for solving my problem with the heating. The after sales service at McKinnon is amazing…even when you have klutzes as customers you are so helpful.

In appreciation - Janette Wilson - March 2015

Dear Rob I very rarely write letters like this. Liz and I have been so pleased to have done business with your company. The professional attitude of everyone has really impressed us and most importantly, the approach to our particular job showed imagination and reflected a real understanding of what was important to us. The solution, now that it is in place, is an excellent outcome and it was achieved at a price that struck us as fair. We hope to refer others to you as opportunity presents but will in any event be looking forward to dealing with McKinnon Heating when service is required. Kind regards Duncan McGregor

Kind regards Duncan McGregor - April 2015

I am a Very Happy customer, Barry & his young apprentice were very tidy and cleaned up after themselves, couldn’t speak highly enough of them. Thank You Mckinnon Heating & Cooling

Marjorie - Moorabbin April 2015

Thank You McKinnon Heating & Cooling a good Job Well Done.!

Margaret - Blackburn North - May 2015

Thanks so much to you and the guys for all your help and for doing such a superb job with our heating! Rachel and I are both really happy with it all, and have appreciated the time you all took to talk us through our options and the installation process itself. The boiler and panels all look great and (more importantly) are working well, as is the boiler, and the piping and coverings are very nicely done.

Nick – Malvern – May 2015

With Many Thanks for the good service I received from all members of your staff.

Fox – Hampton 7/9/15

I would like to thank your staff for their efficiency in sourcing the air conditioning unit. As well your installer, Martin, was not only punctual and most efficient but he was also most obliging. He is a great credit to your company and ambassador for it as well. My wife and I were also impressed with Brent, the electrician you contracted for the job. I will not hesitate to recommend your company to any friend or acquaintance seeking to install heating or cooling devices or to have them serviced.

Robert - Sep 2015

Thank you for your efficient service. We were delighted with the quotation process and the installation. We have already recommended your company to one of our friends.

David and Vanda Smith Richmond - Oct 2015

Craig, i am appreciative of your thorough inspection and assessment last Thursday, the professionalism of your team and the speed with which you have made it all happen. I am most grateful!

Kind Regards Rosemarie

Elwood – November 2015

Last Tues 24/11 your rep Rob visited to provide a quote re an airconditioning update and/or service to our existing Daiken unit. I commend Rob on his professionalism, knowledge and advice and acknowledge he should be advised of our appreciation of his expertise.

Kindest regards Peter Merrigan.

South Melbourne Nov 2015

I would just like to say a BIG THANK YOU to the team: James, and so (sorry can’t spell the other chaps name) and there was also another one here yesterday…. for such an amazing job.

They worked efficiently, professional, were amazingly clean and tidied up, easy to talk to, were always on time and let us know what was going on at every stage of the installation.

I can’t speak more highly of them all, please thank them for me.

Also the sparkies who came were equally professional and efficient and are hopefully coming back to do some work.

Many thanks again for all you advice and help. I have to say the panels looks great and fit in well, as if they have been here for years. They have given a lovely heat off this morning!

Wilkinson Sandringham Nov 2015

I just wanted to provide some feedback on the team at McKinnon Heating and say thank you. The guys have been fantastic to deal with and have really worked hard to find suitable solutions to the problems that we have faced along the way with the builders. They have been punctual and friendly and overall the service has been outstanding. Thank you to the team for all their help so far.

Killey / Highett Nov 2015

My wife and I were very impressed with everyone that we dealt with at McKinnon from the initial sales contact all the way through to and in particular all the guys that did the install of the equipment. All very polite, courteous and professional and left the place clean and tidy. We are very happy with the system and would not hesitate to recommend McKinnon heating/cooling. Many thanks to all.

Marcus & Jane. Mt Martha Dec 2015

I would like to thank McKinnon Heating & Cooling for the wonderful service provided this week, both the sales consultant Rob and Darren the installer did a fantastic job, very professional & quick. Thank You.

K Hall Bentleigh Jan 2016

We had 4 wall mounted heating and cooling units installed last week on 27 and 28 Jan (Hillside Parade, Glen Iris, account name: Alexander).

I just wanted to pass on some positive feedback (which I feel is rarely done) about the service. Firstly, Rob came to do the quote and I found him so pleasant to deal with - he was honest about the fact the Daikin units were more expensive but could tell me why you would choose one unit over the other. His manner alone made me more likely to go with your company (over the quotes we received which were on par cost wise).

The 3 installers you sent were fabulous and so incredibly kind. They removed their shoes upon entering the home every time and being heavily pregnant even helped me move some excess cardboard I had acquired during the move. They wiped the walls down and vacuumed after their own mess - it was such a refreshing experience! They were also incredibly polite.

What topped it off was that on Wednesday when they left I mentioned I had to leave the house early on Thursday to attend work and asked if they could be here at 830 at the latest. They sent one person early (Mark I think it was - apologies if not the correct name) who arrived at 8AM and said I could leave when ready - very thoughtful and removed the stress from my morning. He also called me when they were leaving on Thursday to ask if the dogs would be OK and should they be left inside with an impending storm - I was so touched by the care. I've already spoken with my colleagues about the service and have already recommended you guys.

Just want you to pass on the positive feedback to the installation team and Rob so they can keep up the good work!!! Thanks, Preeya and Will Camberwell Jan 2016

Preeya & Will Camberwell Jan 2016

Thanks for the installation of the Air Conditioning and Central Heating unit all well, and your process was very efficient. Great staff. Regards.

Jim - Ashburton | Feb 2016

I have just finalised account with payment . The boys were great and wouldn't hesitate to recommend McKinnon Heating and Cooling. Cheers

Lisa - Hampton February 2016

Damian and his colleague came to my house yesterday to fix my heating system. He arrived on time, was professional and tidy in his work, fixed the problem and provided a clear explanation as to what the problem had been. Brilliant, thank you Damian.

David | May 2016

Hi McKinnon Heating In the last week of April you removed my existing ducted heating unit; & installed a new Brivis ducted heating unit; as well as temporarily removing 2 condensers of split systems whilst the roof was replaced by another company. I was quite anxious about how effectively & easily this replacement would go - but all went extremely well.

I have been liaising with you over 2 years whilst I undertook other home maintenance tasks & throughout you have been easy to deal with; engaged & timely in your responses & professional in your delivery.

Please pass on my thanks to Steve, Installation - the two Luke's who did the installation along with Dane and Paul who did the initial quote.

There were a couple of others also involved. Thank you for both my great new heating unit and your customer service. kind regards Quinton Albert Park

Quinton | May 2016

Could you please pass on our thanks to Steve and the team, we were very happy with their work and professionalism. Kind regards,

Melton – Mentone May 2016

Thanks to Marty and the installation team - they were professional and courteous, and got the job done in bad weather conditions. Marty in particular was excellent. Thanks too to Craig for his earlier advice and assistance. Will happily recommend McKinnon H&C to others. Regards, Geoff.

Mentone - August 2016

We just wanted to let you know how fantastic Ryan and Anthony were, installing our air conditioning unit. They are excellent tradespeople and good ambassadors for you business. They were very efficient and happy to answer all of our questions. We were also impressed with the way they cleaned up when they had completed their job. Congratulations to them both. We will only be to happy to recommend your business to our friends. Regards Andrea and Paul – Fitzroy Oct 2016

Fitzroy - Oct 2016

Hi I just wanted to say "Thankyou" so much for attending to this issue so quickly. Mark and his offsider did a great job. I do appreciate it. Regards Merran

Regards Merran | Nov 2016

Hi Helen,

Thank you, I will process and pay!

However, I would like to say WOW....I googled Heating and Cooling Moorabbin, McKinnon Heating and Cooling popped up so I called you yesterday, was quoted $300 for the job, your tech rang me this morning to schedule the work for today, your tech turned up, did what needed to be done and a little bit more as he found a mistake from the original installation which he fixed, and then the invoice arrived this afternoon......I cannot believe how quick, efficient and professional that process was!

Well done you guys, you should be congratulated! Fantastic service!!

Kim

Kim | Nov 2016

Hi Craig

The boys are almost finished. Just so you know, they did a great job, turned up on time, polite, neat and tidy - you’ve got a good bunch of guys working for you. Always nice to get good feedback - I normally dish out the opposite!

Kenny Sandringham | January 2017

Hi Craig, Just wanted to say thanks for the work you and your guys did at my wife’s grandfathers place in South Yarra. He is very happy with the result and how quickly it was all done.

Thanks Jade Durling

Jade Durling | March 2017

Hi Craig, I have been meaning to write to you and tell you that we were very happy with the crew that worked on our installation and we have been very happy with the result. regards, Robin Chisholm

Chisholm - Hampton - Feb 2017

We wish to thank you for the installation of our new heater this day. Our contact with Bernie on 2nd August was courteous and worthwhile. The installation by Martin and Ali this day was also quiet and courteous. You certainly have a good work team. Thank you. Thank You

Frank & Ruth | August 2017

To the McKinnon team, I just wish to thank Rob, Steve, Matt and Kieran for arranging and completing the replacement of my ducted heating system. Rob was very knowledgeable and provided some good advice on the correct system for my home. After I accepted Rob's quote, Steve promptly called me to arrange for the installation date and time. Matt and Kieran were punctual, professional and efficient on the day of the installation. Korry from billing also helped to send to me the copy of the receipt to claim the eGift card from Brivis. I am very happy and would recommend McKinnon Heating and Cooling. Many thanks to everyone.

Best regards, Peng | Aug 2017

I am sitting here in a beautifully cool house on a very hot day (outside) … I commend Dov to you and to everyone: he was punctual, polite, efficient, cleaned up everything before he left, there was minimal disruption to the electrical power and he remained unfazed by my two small dogs, one of which barked a lot while he was here ! All in all, my contact with McKinnon Heating and Cooling - through you, Rob Hankin and Dov - has been excellent and I will unreservedly recommend your company to my friends

With kind regards

Caroline – Glenhuntly Nov 2017

We wanted to pass on our thanks to everyone involved with our aircon installation. It was carried out in the most professional manner. We were most impressed with the team leaders Scott and Nick. They problem solved and used great creative skills to work out how to do the job in the neatest way possible. They managed their teams brilliantly and everyone that stepped into our home was polite, respectful and hard working. Rob, would you please pass on our comments to your management team. We will have no hesitation in suggesting to anyone who requires aircon advice to contact you. All the best

Liz and Norman

Thank you for the great service. Please pass on our sincere thanks to Craig and the installation guys. Our final payment details are listed below.

Regards David

Brighton Feb 2018

We wanted to express our thanks to your team in installing our hydronic system. After spending a few weeks at the start of winter with no heating downstairs, it's lovely to have the heating.

James and Ollie were a pleasure to work with. They were always punctual, polite and took great care with their work. Simple things like removing their shoes while inside and cleaning up didn't go unnoticed.

We would especially like to commend James on the fantastic work he did on the outside pipes. We are more than happy with the way it looks and he took great care in ensuring minimal damage to the rendering. Furthermore, when we were having a few issues with some of the panels after installation, he was always happy and obliging in coming back to make sure they worked properly. Thankyou James.

We would be happy to recommend McKinnon Heating to our friends. Regards Doris and Mario Black Rock July 2018

Doris and Mario | Black Rock| July 2018

Dear Rob, The painters, Paul and Lewis have just finished repainting the areas where the roof sustained cracking and water damage after installation.

I wish to thank you and all your team for the exemplary way you addressed the entire installation process and all the issues we have had to date.

All the trades that attended our house were helpful, polite and respectful.  Your quote was very competitive and you answered all our questions along the way.

I would certainly be very happy to recommend McKinnon Heating & Cooling to all my friends and family.  I feel confident going forward that if any other issues arise with the unit or as a result of the installation that you will help us to address them.

Thank you again for your service.  Kind Regards, Anne Murphy

Murrumbeena | March 2019

We have just had our heating and air conditioning units replaced at our apartment. The work entailed units on the roof and also in our ceilings. Luke and Ollie worked quickly and efficiently and did a great clean up. They were very quick to return to make a couple of adjustments. Would highly recommend McKinnon Heating.

Barbara Paroissien

Brighton | March 2019

All four tradies were polite and respectful. On time, explained everything and solved unforeseen problems. Couldn’t be happier with service and price. Thank you

Chris - May 2019

Had a service today on our gas central heating which was not firing up. Problem spotted in minutes and replacement arrived and installed within hours. It doesn’t get any better than that. Highly recommend

Rob | June 2019

Well we had our air conditioner put in abt four years ago and they were great very pleasant guys and all was great and then they put in our new central heating which was abt a few months later again the guys putting it in were amazing we are so pleased abt both systems we would be happy to recommend them to all thanks Jo n David abeckett

Jo & David Abeckett | July 2019

Prompt, friendly and efficient service. Highly recommend them for your heating and cooling solutions and servicing.

Barbara | July 2019

Had a service today on our gas central heating which was not firing up. Problem spotted in minutes and replacement arrived and installed within hours. It doesn’t get any better than that. Highly recommend

Rob | June 2019

Just had my ducted heating unit replaced. From the time i received my quote to the replacement it has being a seamless journey. Tradesman on time installed and clean up in a few hours. With winter coming we are warm as toast. Have no hesitation in recommending McKinnon Heating and Cooling. Look for to doing business again.

Chris - May 2019

Excellent service. The guys who installed the central heating were very polite and professional and I could not speak more highly of them. The Brivis heater is brilliant and heats my house up beautifully.

Vicki | June 2019

Excellent work, made a complex problem easy. We’re delighted with the outcome and would recommend McKinnon Heating and Cooling. Thank you

Trisha | May 2019

From submitting a quote to final installation of 4 Daikin units and relocation of an existing unit, McKinnon Heating and Cooling provided a professional service and high quality installation. As sometimes occurs once on site one problem arose due to the nature of our existing double solid brick wall structure however the installation team explained to us the different installation options and still suggested the more difficult method as it would provide the best finish.

Albert | August 2019

Justin from McKinnon Heating and Cooling was fantastic to deal with. He provided me with clear and detailed explanation of what was required, took the time to measure and calculate the size of the hydronic heating panels and therefore the size of system required and dealt with the tenants. I would highly recommend Justin and McKinnon Heating and Cooling.

Katie | June 2019

Recently McKinnon Heating and Cooling installed an inverter for me. It was a very professional experience dealing with this company. They confirmed their appointment to come and quote. Craig arrived on time to do so. He checked out my old inverter and advised the process to replace it with a new one. He discussed with me the options available and quoted me accordingly. After accepting the quote I was contacted by the service department and a suitable time for the installer to come was arranged. He arrived on time and fully prepared to carry out the work. The installation was as advised and the installer cleaned up and took away the old one. He was a most pleasant chap. The whole experience with McKinnon Heating and Cooling was excellent. I would highly recommend them to anyone who values efficiency, professionalism and service. Thank you. I am enjoying the new inverter. It is exactly as described.

Ocean Sea | April 2019

We were very impressed with the care and attention to detail provided by McKinnon. They were extremely efficient, reliable and professional. We now have fantastic heating and cooling. Thankyou.

Jennifer Scott | Marcy 2019

Five stars for the good folk from McKinnon Heating and Cooling. Professional from go to whoa. We’re very happy customers.

Heros House | May 2019

Excellent company to deal with. Reasonable quotation (we would all like them lower), installation was done very efficiently and the technician was pleasant and helpful. The unit cools the rooms just as we hoped it would.

Rodger Mitchell | March 2019

Excellent service from a great team at McKinnon Heating & Cooling, can't praise them enough. Thank you all.

Shelley Russell | May 2019

Reliable. Honest. Great Advice. Excellent Communication. Outstanding. I couldn't recommend the team at McKinnon Heating and Cooling highly enough. We needed to replace all of the duct work for our newly installed 25kw Daikin system due to poor workmanship, which resulted in flooding, and dangerous non-compliance issues from our builder. McKinnon Heating and Cooling's attention to detail, particularly in preparation and provisioning, is second to none. The system now cools like an Antarctic breeze. Thank you for you excellent work to rescue our home.

Stephen Damiani | March 2019

Reasonably priced, great service and well informed. Thanks guys... we are cool as a cucumber now!

Jack Jack | April 2019

Professional outfit which has now fitting our house with three split systems over the journey. Highly recommend.

Kane | Febuary 2019

Very impressed with the fast service and extensive product knowledge of this firm. Will use their services again.

Terence Woodward | Febuary 2019

Excellent sales and service. We've had some pretty dodgy aircon installers in the past, but McKinnon have been fantastic to deal with in all aspects of purchasing our new split system.

Paul Freestone | Febuary 2019

Great service and very competitive pricing. I wouldn't use anyone else for heating and cooling needs.

Bill Graham | January 2019

Very professional, prompt, easy to deal with and great customer service.

Jennifer Munday | January 2019

Prompt, friendly and excellent service. Will aways go back to them for servicing of our heating system and closer to summer our cooling system. Highly recommended.

20 Aug, 2019 | Barbara Davey

Amazing to deal with - prompt, professional and even when things go a little bit pear-shaped, they do what they promise quickly. The people that work for, and with them, are friendly, skilled and inspire trust. I whole-heartedly recommend McKinnon Heating & Cooling.

20 Aug, 2019 | Wendy Priddle

McKinnon Heating and Cooling did a fantastic job installing a split system in my newly purchased apartment two days after settlement! Rob promptly provided a quote and plan that was approved by the Owners Corporation straightaway, and their installers and electrician got the unit installed so that I could have heat in my new place during a Melbourne winter cold snap! Highly recommend, thank you McKinnon!

19 Aug, 2019 | Stacy A

Excellent service, from the guidance with which size to install, to the promptness and cleanliness when installing. I can't praise them enough, thank you so much.

11 Aug, 2019 | Shelley

They installed heating to our upper storey and were complete tradesmen. No mess, no interruptions just perfect installation. They have our highest recommendation.

9 Aug, 2019 | Joan and Peter King

So pleased with the recommendation to use McKinnon Heating and Cooling! Everything was 5 star service - punctuality, value for money, advice, very pleasant service people and efficient products. Highly recommend.

18 Jun, 2019 | Jennie Bolitho

We have just had our heating and air conditioning units replaced at our apartment. The work entailed units on the roof and also in our ceilings. Luke and Ollie worked quickly and efficiently and did a great clean up. They were very quick to return to make a couple of adjustments. Would highly recommend McKinnon Heating.

24 May, 2019 | Barb Paroissien

Three months ago McKinnon replaced our very old heating and cooling units with new ones. Three months on everything is working efficiently and quietly. A very professional and efficient organisation from receptionist to consultant to installation crew. The consultation was informative and the quote was reasonable. The installation team were polite, punctual, informative, tidy and very hard working. Any problems were dealt with professionally. The job was completed to our satisfaction and we hope to continue using their services in the future. We would definitely recommend McKinnon Heating & Cooling.

17 May, 2019 | Vicky

I recently got quotes to replace our 23 year old Brivis furnace. Really appreciated the excellent customer service from the team, both on the phone and the guys who came to the house. Great service, great price, and really great product installed!

10 May, 2019 | Michael Smit

In mid February 2019, McKinnon installed a new revers cycle Air Conditioning unit. The installation went smoothly and completed without fuss. It is working well as one would expect. We have given McKinnon the contract because on a previous occasion, when they replaced our Heating system three years ago, the rather complicated installation was executed without any fuss and as quoted. We had enough confidence to recommend their services to our friends.

18 Mar, 2019 | Josh PILA

Thank you to all at Mckinnon Heating and Cooling. Great job from getting the quote which was much less than all the others I got to the two absolute gentlemen that came and did the installation. Arrived on time did the installation and they were very professional in everything they did. Very impressed and would highly recommend the company.

14 Mar, 2019 | Christine Brancatella

Peter was great to deal with in the sale and understood the requirements. The install team were in and under the house with minimal disruption considering all works required and end result, the system is amazing! Big thanks to the team and all their help - Definitely recommend to all considering any form of heating or cooling works.

25 Feb, 2019 | Daniel

We have been dealing with McKinnon Heating and Cooling for a very long time now. They are always willing to help and fit in with your schedules. The people are always professional and courteous. I will be using them for any further work and have pleasure in recommending them.

8 Feb, 2019 | Jan

Rob Hankin is a fantastic, happy dedicated consultant. Even though the quote was higher than the others, Rob won me over because of his patience, informative advice and cheery disposition. A true credit to your company and I would gladly recommend your company because of Rob.

5 Feb, 2019 | Yvonne Picone

Our living room unit got installed today. I'm really pleased with the result and thankful for the time Craig took to recommend the right system. I'm glad we went with the Daikin unit.My thanks also goes to Steve who did the installation. Craig told me that the guys are good but Steve was better than that. I wouldn't say it was an easy job but Steve quickly assessed and worked through any challenges. What a legend.Both of the guys arrived well on time for each appointment and got their respective jobs done professionally and without hassle. From my perspective they are clearly running a great team there so well done.Thanks again for your help with this project, it's much appreciated.

29 Jan, 2019 | Brendan Bates

The replacement of the heater is done and it seems to be working well. Thanks so much for getting this sorted out.Thank you for doing a good job, with little inconvenience and a professional approach.

23 Jan, 2019 | Marisha & Richard Jackson

I was very impressed with both Craig, from the quoting side, and Scott and his team from the installation side. The quote was quite a bit higher than the other quote that I received but the attention to detail that Craig went into to make sure that we knew exactly what was involved to change over the units gave me confidence that the outcome would be better. Scott dealt calmly and cheerfully with any roadblocks that the installation threw up and it was obvious that he wasn't going to take any shortcuts to get the job done properly.I'm very pleased with the results.

21 Jan, 2019 | Graeme Pitt

Very good. 10/10 excellent, thank you.

3 Dec, 2018 | Donald Marshall

Always professional, friendly and get the job done. Have used their service consistently over the last ten years and always do a great job.

2 Dec, 2018 | Kaye

Very efficient, easy to deal with and cleaned up afterwards.

1 Dec, 2018 | Luke

Excellent service and quickly installed. Can't fault them!

30 Nov, 2018 | Nicholas Heealey

Good first visit and presentation. Good product. Installers efficient, friendly and on time. Third time I have done business with them.

29 Nov, 2018 | George D

MH&C do what they say they will do, on time and on budget. Highly recommended.

29 Nov, 2018 | Gerard K

Craig I just wanted to ring you and tell you that I LOVE, LOVE, LOVE the Hydronic panels you have put into my home, I am so happy with them, seriously you guys have been great to deal with from day one the guys installing have been brilliant and nothing has been too much trouble and I will be making sure all my friends and clients know about McKinnon Heating and Cooling”.

Thank you again.

Janita - Albert Park - Jan 2014

Hi Craig, just to let you know we are very happy with our new hydronic heating, just figuring out the programming. It has made such a difference to the house we wouldnt be without it now.

The boys were very efficient and did a great job with minimal fuss and mess, we were very impressed with their work. Thanks for all your help

Best Wishes Sarah - Nov 2013

Could please let the Manager in charge know what a great job Chris did. His work was excellent. The finish is clean and very neat. Thanks for a job well done, I would be happy to recommend your work to my friends.

David - Wheelers Hill - Feb 2014

I wanted to take a moment to thank you for the excellent customer service you provided to me earlier this week. When I called your office to raise the issue with the leaking DeLonghi hydronic panel in the Master WIR at !A Summerlea Grove, Hawthorn, I didn't expect that you would be onsite that very day to address the issue - many thanks for your brilliant service.

Please let me know if there is someone at McKinnon you would like me to copy this e-mail to as I would be only too happy to do this. Excellent customer service should always be rewarded.

Regards, Dion - Sept 2013

I wanted to write to thank you and the team at McKinnon for such a great job with our air conditioning. There were a few complexities to deal with in the front half of the house but Patrick was able to resolve them and we are very happy with the result. He was very professional to deal with. Importantly, the noise issues with the neighbour are no longer a concern, thanks to McKinnon Heating & Cooling.

Many thanks, Mick - Hawthorn

Mick - Hawthorn

We’ve now had our Hydronic heating and cooling installed and I just wanted to congratulate you, Steven, Luke and the crew. We found your team to be very friendly, helpful and professional - and of course hardworking. They did a great job installing everything in the week. We appreciated their endeavours to clean up their mess and do their best job to ensure we were happy.

Thank you again. All the best to you and the team.

Kind regards Denise Pavic

Denise Pavic - March 2018

I wish to congratulate McKinnon Heating and Cooling for their courtesy and professionalism.

From my first contact with the company, the customer service has been exceptional.

The installers, Damian (plus one).also displayed similar qualities.  They were extremely polite, efficient, and were very respectful of my property in general.

McKinnon Heating and Cooling what a team - what a company!  Thank you.

Kerri – Ormond | May 2017

You have a fantastic happy dedicated consultant in Rob Hankin. Even though your quote was higher than the others, Rob won me over because of his patience, informative advice and cheery disposition. A true credit to your company and I would gladly recommend your company because of Rob. Please pass this compliment onto your company head. Kind regards Yvonne – Malvern Aug 2018

Yvonne – Malvern Aug 2018

Hi McKinnon

The replacement of the heater is done and it seems to be working well. Please thanks the owners for getting this sorted out. Rob, please thank your guys for doing a good job, with little inconvenience and a professional approach.

Regards

Marisha & Richard Toorak Nov 2018

I would also like to let you know that I was very impressed with both Craig, from the quoting side, and Scott and his team from the installation side. The quote was quite a bit higher than the other quote that I received but the attention to detail that Craig went into to make sure that we knew exactly what was involved to change over the units gave me confidence that the outcome would be better. Scott dealt calmly and cheerfully with any roadblocks that the installation threw up and it was obvious that he wasn't going to take any shortcuts to get the job done properly.

I'm very pleased with the results.

Graeme - East Brighton- Nov 2018

Some feedback on my experience. The whole process was very smooth. Rob provided a prompt quote and assisted with good advice and alternatives. Vin did a great job on the install. He arrived on time, was very considerate, ensured that he didn’t leave a mess and was pleasant to deal with. He even helped move the furniture back in place. Please pass on my feedback on a job well done. I’d be happy to recommend your service to others.

Regards, Eddy Sossi

Prahran | May 2019

Hi Korry the installation team were all great. On time. Polite. Made sure that what they were doing was what we wanted. Cleaned up! Would definitely recommend to others. Pass on our thanks to the team.

Cheers, Mike Manley

Malvern East | May 2019

All four tradies were polite and respectful. On time, explained everything and solved unforeseen problems. Couldn’t be happier with service and price. Thank you. Chris Georgalas, St Kilda May 2019

Chris Georgalas | St Kilda | May 2019

If you could pass on the feedback to your team – we have been very pleased with the service from beginning to end.

Thank you very much.

Greg & Bec Tripis

Hampton | June

Hi Craig I just wanted to say thank you - Dylan finished the installation of the air con today and from start to finish, he ran things so smoothly. The communication was great, the result is excellent and the team were so respectful of our home. The grilles all look fantastic - thank you so much for making that happen! Very, very much appreciated. Best regards Sharon – Brighton

Sharon - Brighton | November 2019

Please pass on our thanks to all at McKinnon who have assisted us with this installation, especially Craig, Dylan and Justin. We will be recommending you to others and most definitely using you again. Best regards

Sharon | Brighton | Nov 2019

Please pass on our feedback that the whole experience with McKinnon Heating and Cooling has been outstanding. This has been right from the advice through to the installation - the guys on site were very polite and did a brilliant job. Well done to all involved.

Kind regards,
Managing Director
WARRENGREENCONSULTING

Warren Green - Nov 2019

Hi Rob, I just want to say a massive thank you!! Not just to you but all of the team. My elderly Ethel(my dog) would possibly not have got through the last hot days with out you making it a priority. Also my air con at work screwed up(30 degrees) but I came home after work to my oasis. I work in hospitality and understand great service, good product and promised timelines. Thank you and may you all have an amazing 2020. Kindness and respect, Sally

Sally – Caulfield November 2019

My experience with McKinnon Heating and Cooling was awesome. They guys were on time, polite and as neat and clean as possible giving they were installing an entire new system. The aircon system itself is amazing and has changed our home completely for the better. Highly recommend!!!

Debra – McKinnon December 2019

Hi Helen/Crag, I would like to thank you for responding to this request and carrying out the work quickly. I have made the payment for the balance today. Kind regards,

Steve - Cheltenham - May 2020

Thank you, Peter, and to the wonderful crew who came and installed the Hydronic System at our house in Richmond, I am very pleased with the result and many thanks to the young men who did the installation it was a pleasure to have them there and the way they carried out the work was efficient and very clean, Thank you guys you did a wonderful job.

Gerard Drummond - Richmond June 2020

Hi Craig, the guys have just finished.  Job all done so no need for them to come back tomorrow as you originally thought.  Very impressed on how efficient and hardworking they were.  I must say they were lovely blokes.  Barely knew they were here!  Really professional job.  The unit is soooo quiet! 

We have already paid the 40% deposit.  Can you please let me know the outstanding amount please.  By the way, I filmed the crane lift on to the roof which I could send you if you like.  So simple and efficient. All up very impressed from the first contact with you thru to the job being finished.  Very happy to recommend McKinnon Heating and Cooling anytime.

Cheers Rob Marshall - Oct 2013

Thank you very much for the work you have done for me and would you please let management know that the two Installers Scott & Jacob were very professional and are a credit to your company.

Paul - St Kilda - Sept 2013

Just wanted to say a big thank you for installing the bedroom air conditioner.

Steve Borg was the a great  guy and did an amazing job.  He even managed to place the Unit in the centre of the bedroom wall and his outside work was amazing.

Don’t even notice it at the front of the house.      Vinnie was great also and the return air now is much quieter.

Thanks again, Margo

Ormond | March 2018

Dear Craig, A little belated, as I’ve had visitors, but I wanted to let you know what a pleasure it was to have your team here working on our air con. They were a credit to themselves and your business. We’ll enjoy the benefits of the system when winter ends!!!

Wishing you well.

Julie – Black Rock Nov 2018

Hi McKinnon Heating & Cooling, Just wanted to say everything was excellent. All the people providing service were friendly and knowledgeable. Will definitely recommend to others. Kindest Regards

Michele Tattam Caulfield - June

Boys (tradesmen) were very awesome, great, quick & helpful, had a great experience with Mckinnon Heating & Cooling.

Proview IT P/L - Oct 2014

Dear Sirs, Thank you for carrying out installation of my Cooling & Heating system at my address it was very professionally done.

Joseph - Bentleigh - Oct 2014

Hi Rob Sorry I’ve taken so long to get back to you. Thanks for such great service. Looks like the old Rinnai stays! My spark'y reckons major work to fit the aircon due to the switchboard location. Ah well we can but dream! Thanks again and I’ll recommend you guys to anyone who’ll listen.

Jon | Feb 2018

Can you please pass on my thanks to Steve and to the guys for fixing the unit.  I would highly recommend your company to my friends and family.

Mandy - Frankston - June 2018

Hi Craig Just wanted to let you know our living room unit got installed today. I'm really pleased with the result so thanks for the time you took to recommend the right system. I'm glad we went with the Daikin unit. Please pass on my thanks to Steve who did the installation. You told me your guys are good but Steve was better than that. I wouldn't say it was an easy job but Steve quickly assessed and worked through any challenges. What a legend. Both you guys arrived well on time for each appointment and got your respective jobs done professionally and without hassle. From my perspective you are clearly running a great team there so well done. Thanks again for your help with this project, it's much appreciated. cheers.

Brendan - Aspendale Oct 2018

Hi Rob, I've had this on my "to do list" since mid-January, but somehow other things seem to have got in the way!  My apologies for that!

Just wanted to say a very belated "thank you" for your help and advice re the installation of air-conditioning at 78 Pickles Street in South Melbourne.  

We didn't have a huge number of hot days after the air-conditioning was installed, but we certainly had a few, and it was very much appreciated.  I certainly need to install a better blind in the skylight in the living room - the temperature in the kitchen area was certainly a lot cooler than the living room, however the blind will be done before next summer, and I think it will make a big difference.

The bedroom is fine, and heaps cooler on the few hot nights we had.  I am still getting used to the unit on the front verandah, however I do realise there was no alternative, and it will certainly look better when I finally get round to replacing the cumquat trees which were there previously.

The guys who did the installation were great - they certainly seemed to work together as a team, they cleaned up after they had finished, and left no mess at all.  

I would certainly have no hesitation in recommending McKinnon Heating and Cooling, and once again my sincere apologies for not getting in touch earlier - I certainly appreciated your help.

Best Regards,  Jo – March 2019

Jo – March 2019

Dear Korry, Craig & the team

My sincerest appreciation to all the team for the professional & efficient installation of the overhead ducted heating completed on July 7th, 2020

A special commendation to the installation team: Dillion, Carlo & the support crew on day one. Acknowledging everyone’s enthusiasm & positive “can do attitude” inspite of the inclement weather. I have already recommend your business to friends with similar properties in the neighbourhood. Again “thank you very much” All the very best for continued success

Kind regards

Charlene - Elwood - July 2020

McKinnon Heating and Cooling did a fantastic job installing a split system in my newly purchased apartment two days after settlement! Rob promptly provided a quote and plan that was approved by the Owners Corporation straightaway, and their installers and electrician got the unit installed so that I could have heat in my new place during a Melbourne winter cold snap! Highly recommend, thank you McKinnon!!

Stacey | August 2019

Hi Craig,

Stuart just finished repairing and replacing the parts in my Lennox heater this morning and all is working fine! I just wanted to give a huge thanks to you for seeing through Coldf... lies and recommending Stuart even though the purpose of the initial visit was only to provide a quote for a new system.

Your honesty and help is very much appreciated, now my family can remain warm for the rest of this winter!

Kind Regards,

Matthew – Mordialloc - July

Fantastic Service! Thanks Craig. Professional, on time & great to deal with. I would highly recommend you to anyone needing Heating/Cooling services. Very satisfied customer.

Amanda - May 2018

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