11 Gladstone St
Sandringham, 3191
4.4.06

Dear Graham,

We’d like to thank you for your prompt response to our letter of complaint. We really do appreciate your follow up and we now feel a lot more satisfied.

Can you please also pass on our thanks to Ben who performed the repair work. He was able to reassure us the system is now safe and we now feel very confident the system is installed correctly.

Regards
Scott Glennon and Amanda Stockley